Faqs

Bring your own ID – All passengers 18 years of age and older must have a government-issued ID. Cameras and phones are permitted and encouraged, but please note that the use of ‘Selfie [...]

The prices proposed by Florence Helicopter are all inclusive of 10% VAT. and any landing fees. Passengers are obliged to add only the luxury tax, where required (Private Tours – Private Transfers).

Florence Helicopter regrets that it cannot make exceptions to the reservation and cancellation policy for any reason, including personal emergencies. It is possible to cancel your flight no later [...]

The following outlines our policies for helicopter shifts, if you have any questions that are not answered here please do not hesitate to contact us on +39 3342446029 or by writing to [...]

During the flight experiences that we offer, the helicopter reaches an altitude that varies from 1500ft to 2000ft (from 450m to 600m), depending on the needs of the air traffic control agency and [...]

On board the helicopter it is possible to bring cameras, mobile phones and sunglasses. All bags, hats and other accessories can be left in an area at your disposal inside the offices at the heliport.

It is possible to take photos and videos near the helicopter before boarding and after disembarking, only with the rotors stopped and if permitted by the pilot. During the flight you can use your [...]

Our pilots will do their best to point out the various towns and castles you will pass along the way and answer your questions, but their main objective will remain to maintain attention on the [...]

The weight limit is 150kg/225lbs per passenger, those weighing close to this may need to wait for a more suitable flight to board. We are unable to offer a tour if a seat belt extension is required.

Our staff will be happy to assist you in boarding and disembarking from the helicopter, and will ensure that your chair is present at any time requested before and after the tour. It is possible [...]