Can I reschedule my flight?
It is possible to reschedule your flight at no cost if the request arrives more than 24 hours in advance, vice versa a fee of €50 is required for each passenger to be reschedule However, flights [...]
What if I need to cancel my flight?
If you need to cancel your flight, please send an email to info@florencehelicopter.com or use the WhatsApp number +39 334 244 6029 at least 24 hours in advance. Flights canceled within 24 hours [...]
How bad does the weather have to be to cancel flights?
We may cancel our flights due to heavy fog, low cloud, poor visibility, lightning, very strong winds, very heavy rain or snow.
What happens if there is bad weather?
Even in the event of (light) rain that does not affect visibility, the flight is possible. In the event of heavy rain or fog en route we may need to cancel your flight but we will endeavor to [...]
